Frequently Asked Questions
How to sell your vehicle to AUTOZILLA Car Buying Center?
3 Easy Steps:
- Tell us about your car and get a KBB instant cash offer.
- Present your offer to verify your car’s features and condition.
- Use your offer to sell your car to us today.
And catch a RIDE HOME on us.
Will you buy any vehicle?
We happily purchase a wide range of vehicles, however there are some that we do not appraise or purchase. They are as follows:
- Vehicles 15 years and older
- Commercial vehicles
- Vehicles with odometer issues
- Vehicles with salvaged or branded titles
- Vehicles with flood, fire or severe existing damage
- Extensively modified vehicles
- Sports and high-end luxury vehicles and
- vehicles with very narrow market
Where are you located?
You can find us conveniently located at 1660 Kalakaua Ave #105A, Honolulu HI 96822. Our Phone number (808) 517-4568.Why should I sell my vehicle to AUTOZILLA Car Buying Center?
It’s super easy! Our Kelley Blue Book instant cash offer is INSTANT and without the haggle that you might receive at a traditional car dealership. We specialize in only buying vehicles. We will not even try to sell you anything. You sell us your car and walk away with a secure payment in hand same day. Unlike selling on your own, AUTOZILLA way is INSTANT, ACCURATE and SECURE.What are your hours?
Please check our calendar for available appointment dates times
Monday – Friday: 9:30AM – 6:30PM
Saturday: 9:30AM – 6:00PM
Sunday: CLOSED
What you should bring to the dealership
- Your Offer – either printed or shown on your phone
- Your vehicle title, registration, and repair records
- Your driver’s license or another government photo ID
- Every set of car keys, keyless remotes, and manuals
What you should know
- A team member will inspect your car and verify its condition, which may include a test-drive.
- If your vehicle is financed and you don’t have a title, bring your lien-holder information.
- If your car is leased, check with your leasing company to find out what paperwork is required.
- Remove all personal items from the car.
Please note your offer may be adjusted after our inspection, if it is different from the online assessment of your vehicle’s condition. See program terms and conditions.
Will I need to deal with the paperwork?
When selling your car to us, you wouldn’t need to deal with DMV. We will handle all the paperwork for you and of course release your liability in the vehicle you sell to us.Questions About AUTOZILLA
It’s on a case by case and subject to the appraiser’s availability and within distance limit. The good news is we’ve made our process almost completely online based, you only have to come to AUTOZILLA to complete the transaction.
There are a number of logistical reasons for why we would rather you come to our location with your vehicle, the number one reason is that we must complete the inspection in order to provide you with the optimum credit for your vehicle. On the other hand, appraising your car from our location minimize the cost of the buying process which in return will give you more CASH for your vehicle.
The good news is we will offer you a complimentary ride with Uber/ Left to your home or business!
Normally only 15-20 minutes. Some special vehicles might take up to 30 minutes.
After you submit your form, you’ll receive an email letting you know that your Kelley Blue Book℠ Instant Cash Offer is ready. The email will contain your offer amount and offer expiration date. If you like your KBB instant cash offer, you have 3 days (not counting Sunday) to make an appointment and come in to our AUTOZILLA location to meet with a AUTOZILLA team member. You come in, sell your car, and walk away with a secure payment check. Catch a ride home with UBER or LEFT on us.
If you decide to go with the trade-in value and your dealership quote you a lesser offer, please feel free to bring your vehicle to us and will happily buy for the amount we quoted you.
Your quote is good for 3 days (not including Sunday). If your quote expires and you still need to sell your vehicle, we will just need to submit your vehicle information to reflect the current market value. We will need to update any changes to your vehicle’s condition and miles.
We do have a secondary special appraisal tool that will determine your vehicle’s specific market value which is very possible to be higher than Kelley Blue Book offer.
If you have a title in hand and all your trade docs in order, then you will receive a check the same business day. If you sell your vehicle after 5 P.M. Monday-Friday or on Saturday, you will receive your payment check the following business day.
No. We make a written, no-haggle offer on every appraised car.
Yes that’s possible. Supply and demand ultimately determines the desirability of any car or added feature.
When selling your car to us, you wouldn’t need to deal with DMV. We will handle all the paperwork for you and of course release your liability in the vehicle you sell to us.
No, you don’t have to.
No sorry, your car must run to receive an offer.
We can get you a ride wherever you need to go. As long as it’s within a 35 mile radius, we’ll get you there. Uber/Left on us.
We write you a certified Hawaii local bank check.
By providing us your lien-holder name and your account number, we will call and get your exact 10 days payoff. We would pay the whole amount of the payoff. If you have equity in it, we will issue you a check once the title is received from the lender and transferred to our name. If there is more owed than our offer, then you would have to make up the difference with cash, cashier check or a credit card payable to AUTOZILLA. Then we will make one check your vehicle auto loan entirely. We will accept personal check for amounts less than $250. Credit card payments are subject to 2.75% credit card processing fee.
We purchase vehicles in “as-is” condition, meaning we buy them in their current state without any warranties from the seller. However, if it is determined within 90 days of purchase that the vehicle has a major undisclosed mechanical defect—such as a bad engine or faulty transmission—we reserve the right to return the vehicle to the seller. In such cases, the seller will be required to refund the full purchase price to the dealership upon request and pick up their vehicle.
Questions About Your Options
